Last Updated: August 13, 2026
This privacy policy (the “Policy”) is intended to inform you of the types of information Skin Charm, LLC (“we” or “us”) collects, as well as our policies and practices regarding the collection, use, and disclosure of that information through the web pages at [BUSINESS_SITE] (the “Site”) and any products, services, forms, or communications offered by Skin Charm, LLC (collectively, the “Services”). By using the Site or Services, you agree to this Privacy Policy. If you do not agree, do not use the Site or Services.
1. CONTACTING US
If you have questions about this Privacy Policy or want to request access to, correct, or delete certain information, contact us at: Skin Charm, LLC, 1180 E. Clovefield St, Gilbert, AZ 85298. Email: abby@candeoclinic.com. Phone: (480) 420-4504.
2. WHAT INFORMATION DO WE COLLECT?
We may collect information in a variety of ways, including information you provide directly, information collected automatically, and information from third parties. Information you provide may include your name, email address, telephone number, postal address, date of birth or age range, payment information processed by third parties, appointment details, service preferences, communications, and other information you choose to provide. This may be collected when you fill out forms, request information, schedule an appointment, purchase products or services, subscribe to communications, or contact us.
When you visit our Site, we may automatically collect your IP address and device identifiers, browser type and settings, pages viewed, links clicked, time spent on pages, referring or exit pages and URLs, approximate location derived from IP address, and cookies or similar tracking technology data. We may also receive information from analytics providers, advertising platforms such as Meta and Google, scheduling and booking platforms, payment processors, CRM and communications platforms, and social media platforms. We use third-party information in accordance with this Privacy Policy and the third party’s policies.
3. HOW DO WE USE THE INFORMATION WE COLLECT?
We may use your information to provide and deliver requested Services; schedule, confirm, and manage appointments; process transactions and send administrative messages; respond to inquiries and provide support; communicate about accounts, appointments, or services; send marketing communications where permitted; improve our Site and user experience; analyze usage and communications effectiveness; prevent fraud and technical problems; and comply with legal obligations.
4. TEXT MESSAGING (SMS/MMS) & MOBILE INFORMATION
Skin Charm, LLC collects and uses mobile phone numbers and related information solely to provide SMS communications you’ve opted into, including appointment confirmations and reminders, treatment follow-ups, promotional offers, and customer support. We collect names, phone numbers, appointment details, and communication or consent preferences through website forms, online booking, in-person intake forms, or lead forms. We use this information to deliver requested services, send relevant updates, and improve your experience.
We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes. Mobile opt-in consent and phone numbers are never shared for unrelated marketing messages. Information may only be shared with subprocessors, such as our CRM or texting platform, strictly to deliver the SMS service. We retain information only as long as necessary, maintain reasonable safeguards, and you may opt out by replying STOP. You may request access to, correction of, or deletion of your information by contacting us at [SUPPORT EMAIL].
5. DISCLOSURE OF YOUR INFORMATION (WHEN WE SHARE INFORMATION)
We do not sell your personal information. We may share information with trusted vendors and service providers who help us operate our Site and Services, including hosting, booking, payment processing, customer relationship management, analytics, communications, and marketing tools. We may also disclose information when required by law, subpoena, court order, governmental request, or to protect rights, safety, or prevent fraud. Information may be transferred in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of business assets, and may be shared with your consent or in aggregated or de-identified form.
6. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies, such as pixels and web beacons, to operate and improve the Site, remember preferences, understand how users interact with the Site, and measure advertising and marketing effectiveness. You can control cookies through browser settings. If you disable cookies, some features may not work properly. Third parties, such as analytics and advertising partners, may also use cookies or similar technologies governed by their own privacy policies.
7. MARKETING COMMUNICATIONS
If you subscribe or otherwise opt in to email marketing, you can unsubscribe at any time using the unsubscribe link in our emails or by contacting us at Company email. If you opt in to marketing text messages, you can opt out at any time by replying STOP. Reply HELP for help.
8. HOW DO WE PROTECT YOUR INFORMATION?
We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. DATA RETENTION
We retain personal information for as long as reasonably necessary to provide Services, maintain business records, comply with legal and regulatory obligations, and resolve disputes and enforce agreements. When we no longer need information, we will take reasonable steps to delete or de-identify it.
10. YOUR CHOICES & RIGHTS
Depending on where you live, you may have rights to request access to personal information we hold about you, request correction of inaccurate information, request deletion of certain information subject to legal exceptions, and opt out of certain marketing communications. To make a request, contact us at Company email. We may need to verify your identity before processing your request.
11. THIRD-PARTY SITES
Our Site may contain links to third-party websites or services. We do not control and are not responsible for the privacy practices of third parties. Please review their privacy policies before providing information.
12. CHILDREN’S PRIVACY
Our Site and Services are not intended for children under 13, or under 16 in certain jurisdictions, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us at Company email.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated Privacy Policy.
14. YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree, please do not use our Site.